Managerial Roles

Managerial Roles
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  • Interpersonal roles.

    • Figurehead: Act as a role model for subordinates.
    • Leader: Lead organization to achieve objective.
    • Liaison: Communicator for establishing and maintain mutual understanding and corporation. Act as a 3rd party to resolve conflicts.
  • Informational roles.

    • Monitor: Monitor the performance and provide help and guidance when needed.
    • Disseminator: To spread information.
    • Spokesperson: act as an agent of owners of organization.
  • Decisional roles.

    • Entrepreneur: One who organizes, manages and assumes the risks of a business.
    • Disturbance handler: In case of strikes, shortage of resources, the manager takes responsibility and respond to situations to resolve such crises.
    • Resource allocator: manager organizes company resources, assign them roles and allocate it to proper head, to secure optimum output.
    • Negotiator: In organization, the management is always in communication with external world. In this role manager tries to bring benefits to the organizing by making a bigger & better deal, on low price and in accordance with needs of organization.


Managerial Skills and Competencies

  • A skill is an ability to translate knowledge into action that results in a desired performance.
  • Categories of skills:
  • Technical skills.
    • An ability to perform specialized tasks.
    • Derives from knowledge of expertise gained from education or experience.
    • Proficiency at using select methods, processes, and procedures to accomplish tasks.
  • Human skills.
    • An ability to work well with other people.
    • Emerges as a spirit of trust, enthusiasm, and genuine involvement in interpersonal relationships.
    • Self-awareness.
    • Capacity for understanding and empathizing.
    • Engages in persuasive communication.
    • Deals successfully with conflicts.
  • Conceptual skills.
    • An ability to see and understand how the system works, and how the parts are interrelated.
    • Used to:
      • Identify problems and opportunities.
      • Gather and interpret relevant information.
      • Make good problem-solving decisions.