IFRIC 13 Customer Loyalty Programmes

IFRIC 13 Customer Loyalty Programmes
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IFRIC 13, or International Financial Reporting Interpretations Committee (IFRIC) Interpretation 13, is a guidance issued by the International Accounting Standards Board (IASB) that provides guidance on accounting for customer loyalty programs. In this article, we will provide definitions, explanations, examples, and case studies related to IFRIC 13 within a 1200-word limit.

 

Definition:

IFRIC 13 provides guidance on how entities should account for customer loyalty programs, which are programs offered by entities to incentivize customers to purchase goods or services repeatedly. These programs may include various types of rewards, such as discounts, free products, or points that can be redeemed for future purchases.

 

Explanation:

Under IFRIC 13, entities are required to account for customer loyalty programs based on the fair value of the consideration received or expected to be received in exchange for the goods or services provided to customers as part of the loyalty program. The fair value of the consideration may include the fair value of the rewards, as well as any obligations that the entity incurs as part of the loyalty program, such as future discounts or free products that are expected to be provided to customers in the future.

Entities are required to allocate the fair value of the consideration between the goods or services provided to customers as part of the loyalty program and the rewards that are expected to be provided to customers in the future. The allocation should be done based on their relative standalone selling prices. If the standalone selling price of the reward cannot be reliably estimated, the entity should use a residual approach to allocate the consideration, which involves allocating the remaining consideration after allocating the standalone selling prices of other goods or services provided to customers.

 

Examples:

XYZ Ltd is a retail company that operates a customer loyalty program where customers earn points for every purchase made. These points can be redeemed for free products in the future. In a given year, XYZ Ltd estimates that customers will redeem 80% of the accumulated points for free products. XYZ Ltd also incurs additional costs to provide these free products. Under IFRIC 13, XYZ Ltd should recognize revenue for the goods or services sold to customers and allocate a portion of the consideration received to the expected cost of providing the free products in the future, based on the fair value of the points and the estimated redemption rate.

ABC Airlines operates a frequent flyer program where customers earn points for every flight taken, and these points can be redeemed for free flights in the future. ABC Airlines estimates that 60% of the accumulated points will be redeemed for free flights. Under IFRIC 13, ABC Airlines should recognize revenue for the flights sold to customers and allocate a portion of the consideration received to the expected cost of providing the free flights in the future, based on the fair value of the points and the estimated redemption rate.

 

Case Studies:

Starbucks Corporation:

Starbucks Corporation operates a customer loyalty program called Starbucks Rewards, where customers earn stars for every purchase made using their registered Starbucks Card or mobile app. These stars can be redeemed for free drinks or food items in the future. Starbucks estimates the fair value of the stars and the estimated redemption rate based on historical data and other factors. Under IFRIC 13, Starbucks recognizes revenue for the sales made to customers and allocates a portion of the consideration received to the expected cost of providing the free drinks or food items in the future.

 

Amazon.com, Inc.:

Amazon.com, Inc. operates a customer loyalty program called Amazon Prime, where customers pay an annual membership fee in exchange for various benefits, such as free shipping, access to streaming services, and exclusive deals. Amazon recognizes revenue from the membership fees over the membership period and allocates a portion of the consideration received to the expected cost of providing the benefits to customers, based on the fair value of the benefits and the estimated usage rate of the benefits.

 

Airline Loyalty Programs:

Many airlines operate customer loyalty programs, where customers earn points or miles for every flight taken, and these points or miles can be redeemed for free flights, upgrades, or other rewards. Airlines estimate the fair value of the points or miles and the estimated redemption rate based on historical data and other factors. Under IFRIC 13, airlines recognize revenue for the flights sold to customers and allocate a portion of the consideration received to the expected cost of providing the free flights or other rewards in the future.

 

Hotel Loyalty Programs:

Hotel chains often operate customer loyalty programs, where customers earn points or rewards for every stay or night spent at their hotels, and these points or rewards can be redeemed for free stays, upgrades, or other benefits. Hotels estimate the fair value of the points or rewards and the estimated redemption rate based on historical data and other factors. Under IFRIC 13, hotels recognize revenue for the stays or nights sold to customers and allocate a portion of the consideration received to the expected cost of providing the free stays or other benefits in the future.

 

In conclusion, IFRIC 13 provides guidance on accounting for customer loyalty programs, requiring entities to allocate the fair value of consideration received or expected to be received between the goods or services provided to customers and the rewards that are expected to be provided to customers in the future. Examples from companies like Starbucks, Amazon, and airlines and hotels demonstrate how these entities apply IFRIC 13 in their accounting for customer loyalty programs. It is essential for entities to carefully consider and apply the requirements of IFRIC 13 to ensure appropriate recognition and allocation of revenue and costs associated with customer loyalty programs in their financial statements.