Hersey and Blanchard’s Situational Leadership Model – KEY POINTS

Hersey and Blanchard’s Situational Leadership Model
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  • Emphasizes the situational contingency of maturity, or “readiness,” of followers.
  • Readiness is the extent to which people have the ability and willingness to accomplish a specific task.
  • Leader style and follower readiness.
    • A telling style is best for low readiness.
    • A selling style is best for low to moderate readiness.
    • A participating style is best for moderate to high readiness.
    • A delegating style is best for high readiness.
  • Substitutes for leadership.
    • Sometimes hierarchical leadership makes essentially no difference.
    • Substitutes for leadership make a leader’s influence either unnecessary or redundant.
  • Examples of leadership substitutes.
    • Individuals’ experience, ability, and training.
    • Individuals’ professional orientation.
    • Highly structured/routine jobs.
    • Intrinsically satisfying jobs.
    • Cohesive work group.
  • Examples of leadership neutralizers.
    • Individual indifference toward organizational rewards.
    • Low leader position power.
    • Physical separation of leader